Exclusive Services

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COVID-19  POLICIES

IMAGES is OPEN BY APPOINTMENT ONLY 


No walk ins.

Hours may change due to keeping a small staff and making time to clean and disinfect the store. Follow social media for most up-to-date information.

To help ensure a healthy and safe environment for our staff and customers, and to limit the risk of possible exposure to COVID-19, Images is following the guidance and precautions of the CDC and local public health officials.

We have developed the following protocol for our shop which will remain in effect until further notice:

  • Our shop and gowns tried on are cleaned and disinfected between appointments

  • Our staff is wearing facial coverings at all times

  • Our staff is confirming they do no have a body temperature above 99.5 degrees Fahrenheit or experiencing any other COVID-19 symptoms

CUSTOMERS:

  • APPOINTMENT ONLY - NO WALK INS

  • Parties will be limited to the Prom/Formal customer plus 1 guest (total of 2).  

  • Temperature check upon arrival for your appointment

  • A limit of 6 gowns per appointment for try on.


Before coming to your appointment, we ask you to answer “NO” to the following 4 questions:

1.  Are you currently under quarantine for COVID-19?
2.  Have you been diagnosed with COVID-19?
3.  Do you have symptoms of COVID-19, including fever, cough or shortness of breath/difficulty breathing?
4.  Are you living with or in close contact with someone who is currently quarantined or who has been diagnosed with COVID-19?

If you answer yes to any of the COVID-19 questions above, please reschedule your visit to our shop and contact a telehealth provider.

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PROM LAYAWAY

Want It?   Love It?   Got to have it?

Well, now you can! Images has you covered with our layaway program that works for just about any girl!

Here's How it Works:

1. Make a deposit of 50% of the total price of the gown (can include jewelry, shoes, and other accessories).

2. Pay the remaining balance in installments within 120 days or prior to your event (whichever is first).

Layaway Terms & Conditions:

• 50% non-refundable deposit is required to reserve the gown, remove it from inventory, and remove it from the sales floor.

• The remaining balance must be paid within 120 calendar days of purchase or prior to your event (whichever is first) from the time the original deposit is made.

• A payment must be made every 30 days.

• Late payment fee of $10.00 will be charged if monthly payment is not received on time.

• Failure to pay the balance within the 120 days, or prior to your event, will result in forfeiture of the initial deposit and any payments made.  Gown (and accessories, if purchased) will be returned to the sales floor.

• Unfortunately, there are no returns or exchanges or credits on items purchased in-store or placed on layaway. All Sales are Final.

 

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CONSIGN A GOWN

Images starts accepting consignment gowns in December.  The annual Consignment Sale runs from the beginning of January to  the end of April.

HOW IT WORKS

Gowns purchased at Images:

Consignor pays Images a non-refundable display fee of $15.00 cash only per gown.  (This category is for those gowns purchased by original owner at Images and does not include gowns purchased in our consignment sale.)

Gowns not purchased at Images:

Consignor pay Images a non-refundable display fee of $20.00 cash only per gown.

 

  • No gown will be accepted without display fee. You must pay cash.  No debit or credit cards accepted.

  • Download the Consignment Form & Contract.  Fill them out and bring them with your gown.

  • Once your gown has been accepted, it is placed on Images showroom floor for the months of January through mid-April.

  • If the consignor’s gown sells, the consignor will receive a call to pick up a check.

Gowns purchased at Images:

The consignor pays Images 20% of total sale for selling your gown. The consignor receives 80% of sale.

 

Gowns not purchased at Images:

The consignor pays Images 25% of total sale for selling your gown.  The consignor receives 75% of sale.

 

  • The consignor determines the selling price of gown.

  • The consignor determines to accept cash, check, or credit card. 

  • If credit card is used, the purchaser agrees to reimburse Images for credit card fee (3.5% of sale).

  • Once your gown is consigned, it must remain with Images for the duration of the sale (i.e. until April 16, 2022).  Any gown removed prior to April 16, 2022, the consignor agrees to pay Images the seller’s fee.

For additonal information, please check out the links below.

Consignment Sale Information

Customer Cosignment Agreement

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CREDIT CARD CONVIENCE FEE

As of October 2021, Images is charging a 3% Credit Card Convience Fee.  This fee will be added to your invoice after tax.

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RETURN POLICY

All sales are final. No exchanges or returns.

Image by Sharon McCutcheon

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Image by Sharon McCutcheon
OUR POLICIES